Help Center

Find answers to common questions about using CareMit's healthcare platform.

🔍 Searching for Medicines

  • Use the search bar at the top of any page to search by medicine name, generic name, or company.
  • Filter results by company or category for more targeted results.
  • Click on any medicine to view detailed information: dosage, side effects, price, and alternatives.

👨‍⚕️ Finding a Doctor

  • Browse doctors by specialty, location, or hospital from the Doctors directory.
  • Each doctor profile shows qualifications, BMDC number, chambers, visiting hours, and associated hospitals.
  • Use the search filters to narrow results by specialist type, district, or division.

🏥 Hospitals & Clinics

  • Browse 1,600+ hospitals and clinics across Bangladesh.
  • Each hospital page lists all associated doctors with their specialties.
  • Use the hospital directory to find medical facilities in your area.

🏪 Pharmacy Services

  • Pharmacy owners can register and manage their medicine inventory, POS, and orders.
  • Customers can search for nearby pharmacies and check medicine availability.
  • Use the pharmacy dashboard for sales reports, stock management, and customer records.

📝 Managing Your Account

  • Register: Create an account as a patient, doctor, pharmacy owner, or company representative.
  • Profile: Update your profile information, photo, and professional details anytime.
  • Documents: Doctors can upload credentials and certificates for verification.
  • Password: Reset your password via the login page if forgotten.

⚠️ Reporting Issues

  • Incorrect Data: If you find wrong or outdated medicine/doctor/hospital data, please contact us with the correct information.
  • Add New Data: Submit new medicines, doctors, or hospital information through our contact form.
  • Technical Issues: Report bugs, broken links, or performance problems via email at support@caremit.bd.

📞 Still Need Help?

If you couldn't find the answer you were looking for, please visit our Contact page to send us a message. We typically respond within 2 business days.

Important Disclaimer

CareMit aggregates medicine, doctor, hospital, and healthcare information from publicly available internet sources. While we strive for accuracy, some data may be outdated, incomplete, or incorrect.

If you find any incorrect or backdated information, please contact us with your query. We welcome submissions for new data, corrections, or updates to existing records.

All system designs, data structures, and original content are copyright © 2026 CareMit. Unauthorized reproduction or distribution is strictly prohibited.